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Black Screen
Any time the screen goes black there is a conflict with Redsdk. The solution is to run in GDI mode.
The dynamic cut plane is redsdk only. In 2017 there is a message that appears when user’s drivers do not specifically support the cut plane functionality. If this is the only time the user gets the corruption when they can run Redsdk but will have to do so without using the cut plane.
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TurboCAD Pro Platinum 2017
Below are three links to IMSI, the publishers of TurboCAD giving information about the new TurboCAD versions. You will note that they have given up the idea of having a Pro and a Pro Platinum version, there’s just a pro Platinum version, wave goodbye to Pro.
However, there is now a halfway house between Deluxe and Pro Platinum called Expert.
Key Features Comparison
https://www.turbocad.com/content/turbocad-2017-compare-key-features
New Features Comparison
https://www.turbocad.com/content/turbocad-2017-new-feature-comparison
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TurboCAD Pro Platinum 2017
TurboCAD 2017 is just around the corner.
Below is a film of one of the new tools that I think looks very useful.
To pre-order call me on 077 24 88 24 03.
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Unexpected Problems
Occasionally I’ll get a call from someone saying that their keyboard shortcuts have stooped working, or perhaps the delete key has ceased working. The quick fix for this is often to reset the defaults. So you go to TOOLS – Customize and in the General Section hit the Default button. Moat of the time this solves the problem, the downside is that it resetts all defaults, so if you screen is in any way customized, you will have to do this again.
However, if this does not work, or there are other problems with functionality, you would need to try removing the contents of the built-in folder as your next step in troubleshooting anything strange or unheard of.
Reported symptoms range from Unhandled Exceptions (UEs) to tools completely missing from the program’s commands list, as well as the loss of keyboard shortcuts and other default keyboard commands. Another commonly reported symptom is one or more tools will suddenly stop working as designed. In many cases deleting the contents of the built-in folder specific to the product will solve the problem.
Below shows you where you will find the Built In Folder for you version.
C:\Users\<username>\AppData\Roaming\IMSIDesign\TurboCAD 2016\Professional x64\Profiles\Built-in
C:\Users\<username>\AppData\Roaming\IMSIDesign\TurboCAD 2016\Professional\Profiles\Built-In
C:\Users\<username>\AppData\Roaming\IMSIDesign\TurboCAD 2016\Deluxe x64\Profiles\Built-In
C:\Users\<username>\AppData\Roaming\IMSIDesign\TurboCAD 2016\Deluxe\Profiles\Built-In
C:\Users\<username>\AppData\Roaming\IMSIDesign\TurboCAD 2016\Designer x64\Profiles\Built-In
C:\Users\<username>\AppData\Roaming\IMSIDesign\TurboCAD 2016\Designer\Profiles\Built-In
Paul
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More notes on Windows 10
Windows 10 continues to cause some of my customer’s problems. My technicians assure me that the problem is not Windows 10, but instead the Drivers. In language that we can all understand – there is the software, the operating system, and between these two is the drivers, that’s the bit that translates, so that the computer understands the software.
What is sometimes happening is that people are upgrading the operating system, but not the drivers, so there’s a problem in understanding for the computer. If you buy a new computer with windows 10 already on, then you are fine, but if you upgrade, then you need to ensure that you have the correct Drivers.
Below is advice from an expert technician that I think will help.
Set your computer to receive automatically driver updates for newly connected devices – explained how in this article here, then run Windows Update (www.update.microsoft.com) and apply all Important and optional updates (excluding language packs) available for your computer’s system. When installation is completed, shut down (do not restart it) the computer. Upon booting up check for Windows Updates again, apply if any. Also make sure antivirus program database is updated to its latest release. Then install the 32-bit version of TurboCAD because the computer shares RAM for video resources.
Regardless of which version of TurboCAD is installed (32 or 64) on 64-bit system type, at the moment all latest drivers should be present on the system. I suggest the 32-bit version most of the time because of the way the 3D environment is rendered. It’s lighter for systems that use APU and CPU for video rendering. If there is dedicated video card present on 64 bit system then TurboCAD 64 bit would perform better in 3D view.
Paul
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Driver Issues with TurboCAD and Windows 10
What’s a driver?
When offered a free upgrade to Windows 10, many people have downloaded it only to find that things had gone a bit skew whiff. This is because if you download a new operating system, you may also need to update your graphics card drivers and that was probably not made clear to you – so here’s a little information that should help.
Drivers are a bunch of files that enable hardware devices to communicate with the computer’s operating system, a sort of translator, and they are operating system specific, i.e. – change your operating system – change your drivers – they go together. Do one and not the other and you could have problems.
For users who are doing fairly straight forward 2D line drawings, there is a quick fix which avoids the complications of changing your drivers and that is to swap from Redsdk to GDI, where to do this is shown below.
For most TurboCAD users, this simple quick fix solves their problem. The program restarts and everything is fine. However, this is not ideal. One drawback is that you can no longer use materials, Redsdk materials will not work in GDI. So if you want materials, you’ll probably need to install the latest graphics card drivers. (This may have occurred automatically).
To install the correct driver for your computer you need to go to the manufacturer’s web page and find the software and driver downloads section. Here it will ask you to identify your computer by inputting essential information such as model or serial number, from there you’ll be lead to a page with a list of downloads and you will want to look for the one relating to graphics.
So now you are in the correct place, all the information you have typed in is correct and all you have to do is press the download button. First just ask yourself a couple of questions – are you sure everything you’ve typed in is correct? – are you sure that anything on the computer that is really important to you is backed up? Do you really know what you are doing?
If you cannot say Yes for sure 100% to all those questions, my advice would be to get an expert to do it for you.
Paul
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Notes on Installing the Mac version of TurboCAD
When inputting the activation code in TurboCAD, it is best to cut and paste the one that I have sent you, rather than type it in, this way just seems more reliable. Ensure that no extra spaces or characters are being copied. Also if it does not work then you’ll need to restart TCMAC before trying it again.
Prior to El Capitan, the MAC OS gave users the ability to repair disc permissions via their Disc Utility. So if you are on 10.10 (Mavericks) or prior you should do this then re-install TCMAC.
Paul
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TurboCAD Mac v9
TurboCAD v9 is now available – Upgrades from PaulTheCAD.com – click here.
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Loading the Mac version of TurboCAD
A few people have had a problem loading the Mac version of TC, it’s not quite so straight forward as the PC version, where you just more or less click on the download and say ‘Yes’ to everything.
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