If Training Films will not play, or you only hear or only see them, and both of these have happened to me, then the fix is to download the VLC Player from the link below.
I believe that it is updated on a fairly regular basis, so you may need to do this occasionaly.
Get VLC Player from here: https://www.videolan.org/vlc/index.en-GB.html
A customer has passed this on to me – anyone got any ideas, let me know at [email protected]
Paul, I’d just like to report my experience with Windows 10 Creators Update (I guess I am not alone). After this Windows update installed I randomly lost some lines on my monitor. I tried various adjustments to the Options/Display settings without success. The only cure I found was to roll back from Windows Creator to Windows Anniversary – This fixed the problem. Is this a known issue? Is there any solution available? Thanks, Mike
The files that my training films are saved in are avi and some computers will not read them. So if you have purchased training films from me on a USB stick, but can hear me but not see anything then you need to download the VLC Player, it only takes seconds to download and is free.
â€‹You can get VLC Player from here: https://www.videolan.org/vlc/index.en-GB.html
If when you select the file, it still does not work, itâ€™s because your computer it not choosing the right player, so right click on the file and select Open With, then choose VCL Player.
I had a customer who recently had a lot of trouble loading TurboCAD Mac Deluxe because of the security that Mac imposes. When he eventually succeed, he was good enough to send me the solution – which is a new one on me.
The guy from Apple spent nearly an hour an a half on the phone to me but could not track down the source of the persistent “Mimecast” intervention, which should theoretically have been impossible. He did, however, provide a fix for the download.
For future reference for any of your customers with a similar problem, it was:
Don’t left click on the download. Right click and copy it, BUT DO NOT PASTE DIRECTLY TO THE BROWSER. Instead paste it somewhere bland (in my case to “Notes”) then copy it afresh from there and paste into browser.
That worked and download completed successfully!
Thanks for your help,
A Touchpad tool is now available for the latest TurboCAD. At present, it is a free extra, although I understand that it will be in the programme as standard when the next version comes out next year. I presume that you would need win 10 for it to work, as it involves touching the screen, but then that is something I try to avoid. I’ll stick to my mouse.
So, if you would like the tool and are a customer of mine, then send me an email requesting it and I’ll send you the link. There is no serial number involved it just downloads straight away and appears as a small icon at the top of your screen. Click on the icon and a panel appears on the right of your screen as below.
I can’t guarantee that it works like touchpads in other CAD software, I never use them, but if you try it and have any comments, then please let me know so that I can send feedback to IMSI.
Any time the screen goes black there is a conflict with Redsdk. The solution is to run in GDI mode.
The dynamic cut plane is redsdk only. In 2017 there is a message that appears when user’s drivers do not specifically support the cut plane functionality. If this is the only time the user gets the corruption when they can run Redsdk but will have to do so without using the cut plane.
After the 21st April, 2017, SketchUp will cut off the ability of SketchUp users of versions 6, 7 and 8 to buy the latest SketchUp at an upgrade price.
After that date SketchUp will treat these users as new customers who have to pay the full price if they want the latest version.
Below are three links to IMSI, the publishers of TurboCAD giving information about the new TurboCAD versions. You will note that they have given up the idea of having a Pro and a Pro Platinum version, there’s just a pro Platinum version, wave goodbye to Pro.
However, there is now a halfway house between Deluxe and Pro Platinum called Expert.
Key Features Comparison
New Features Comparison