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Problem Seeing Training Films
The files that my training films are saved in are avi and some computers will not read them. So if you have purchased training films from me on a USB stick, but can hear me but not see anything then you need to download the VLC Player, it only takes seconds to download and is free.
​You can get VLC Player from here: https://www.videolan.org/vlc/index.en-GB.html
If when you select the file, it still does not work, it’s because your computer it not choosing the right player, so right click on the file and select Open With, then choose VCL Player.
Paul
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A New Twist on Loading TurboCAD for Mac
I had a customer who recently had a lot of trouble loading TurboCAD Mac Deluxe because of the security that Mac imposes. When he eventually succeed, he was good enough to send me the solution – which is a new one on me.
Hi Paul,
The guy from Apple spent nearly an hour an a half on the phone to me but could not track down the source of the persistent “Mimecast” intervention, which should theoretically have been impossible. He did, however, provide a fix for the download.
For future reference for any of your customers with a similar problem, it was:
Don’t left click on the download. Right click and copy it, BUT DO NOT PASTE DIRECTLY TO THE BROWSER. Instead paste it somewhere bland (in my case to “Notes”) then copy it afresh from there and paste into browser.
That worked and download completed successfully!
Thanks for your help,
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TouchPad
A Touchpad tool is now available for the latest TurboCAD. At present, it is a free extra, although I understand that it will be in the programme as standard when the next version comes out next year. I presume that you would need win 10 for it to work, as it involves touching the screen, but then that is something I try to avoid. I’ll stick to my mouse.
So, if you would like the tool and are a customer of mine, then send me an email requesting it and I’ll send you the link. There is no serial number involved it just downloads straight away and appears as a small icon at the top of your screen. Click on the icon and a panel appears on the right of your screen as below.
I can’t guarantee that it works like touchpads in other CAD software, I never use them, but if you try it and have any comments, then please let me know so that I can send feedback to IMSI.
Paul
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Black Screen
Any time the screen goes black there is a conflict with Redsdk. The solution is to run in GDI mode.
The dynamic cut plane is redsdk only. In 2017 there is a message that appears when user’s drivers do not specifically support the cut plane functionality. If this is the only time the user gets the corruption when they can run Redsdk but will have to do so without using the cut plane.
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SketchUp Upgrades
After the 21st April, 2017, SketchUp will cut off the ability of SketchUp users of versions 6, 7 and 8 to buy the latest SketchUp at an upgrade price.
After that date SketchUp will treat these users as new customers who have to pay the full price if they want the latest version.
Paul
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TurboCAD Pro Platinum 2017
Below are three links to IMSI, the publishers of TurboCAD giving information about the new TurboCAD versions. You will note that they have given up the idea of having a Pro and a Pro Platinum version, there’s just a pro Platinum version, wave goodbye to Pro.
However, there is now a halfway house between Deluxe and Pro Platinum called Expert.
Key Features Comparison
https://www.turbocad.com/content/turbocad-2017-compare-key-features
New Features Comparison
https://www.turbocad.com/content/turbocad-2017-new-feature-comparison
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TurboCAD Pro Platinum 2017
TurboCAD 2017 is just around the corner.
Below is a film of one of the new tools that I think looks very useful.
To pre-order call me on 077 24 88 24 03.
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Unexpected Problems
Occasionally I’ll get a call from someone saying that their keyboard shortcuts have stooped working, or perhaps the delete key has ceased working. The quick fix for this is often to reset the defaults. So you go to TOOLS – Customize and in the General Section hit the Default button. Moat of the time this solves the problem, the downside is that it resetts all defaults, so if you screen is in any way customized, you will have to do this again.
However, if this does not work, or there are other problems with functionality, you would need to try removing the contents of the built-in folder as your next step in troubleshooting anything strange or unheard of.
Reported symptoms range from Unhandled Exceptions (UEs) to tools completely missing from the program’s commands list, as well as the loss of keyboard shortcuts and other default keyboard commands. Another commonly reported symptom is one or more tools will suddenly stop working as designed. In many cases deleting the contents of the built-in folder specific to the product will solve the problem.
Below shows you where you will find the Built In Folder for you version.
C:\Users\<username>\AppData\Roaming\IMSIDesign\TurboCAD 2016\Professional x64\Profiles\Built-in
C:\Users\<username>\AppData\Roaming\IMSIDesign\TurboCAD 2016\Professional\Profiles\Built-In
C:\Users\<username>\AppData\Roaming\IMSIDesign\TurboCAD 2016\Deluxe x64\Profiles\Built-In
C:\Users\<username>\AppData\Roaming\IMSIDesign\TurboCAD 2016\Deluxe\Profiles\Built-In
C:\Users\<username>\AppData\Roaming\IMSIDesign\TurboCAD 2016\Designer x64\Profiles\Built-In
C:\Users\<username>\AppData\Roaming\IMSIDesign\TurboCAD 2016\Designer\Profiles\Built-In
Paul
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Further Notes on Installing the Mac Versions
Apple only have their security open for Applications purchased/downloaded from the App Store
You can however, bypass this security function quite easily.
Simply right click (or ctrl+click if you don’t have a dual click mouse) and choose Open. You will still receive a warning that the application is from an unidentified developer but will have the opportunity to proceed any way.
Paul
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